We came across a interesting issue with users having performance issues accessing their Exchange server 2003 mailbox using Outlook 2k3 and 2k7.
And the problem as it turned out to be, users were using Google Desktop search, which searches and indexes the mailbox and Public folder, creating a lot of RPC requests resulting in poor Outlook performance.
There are a lot of interesting articles relating to various issues, they are Public folder issues , Cross desktop search , Exchange server performance issues!. It's worth reading these articles to make sure the performance issue is not relate Desktop search Engine!
In the KB article Exchange server performance issues! they have given a tool called EXMON.exe to identify which all users have installed the desktop search software, cool isn't it.
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