A user reported that he is getting erratic information in the Address List, below is the problem:
- User’s outlook runs in Cached Exchange mode
- User’s outlook in few instances is not showing the “Organization” information of any user in Global Address List.
This is basically to do with how the Global Address Lists works.
When a user is working in Cached Exchange Mode, the Outlook downloads the Offline address book for offline viewing of exchange user information. This offline address list does not have the following information of Exchange users:
- “Organization” tab information.
- “Member of” tab information.
Since this information is retrieved online from a Global Catalogue server, they will not be available for offline viewing.
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