Most of the Exchange Administrators would require to restore mails or any mailbox items deleted (Hard or Soft deleted).
Administrators just by the rush to finish the work, use to take the ownership of user mailboxes and open it to recover the mails.
This is a potential security and legal risk, which may lead to losing their job(which has actually happened to one of my colleague).
So the Easiest workaround is to user "PFdavAdmin" maintaining the privacy of the user and avoiding security breach.
Here are the simple steps to use PFdavAdmin to recover deleted mails:
1. Extract the tool to your server desktop. Open the Tool from the extracted folder.
2. Open the tool and enter the Exchange server name in which the user mailbox is(need not be FQDN!), the Domain Controller(DC) can be left alone for the tool to pick it up automatically.
3. Make sure the "All mailboxes" option is selected.
4. Click OK. The tool will list all the mailboxes in the server by the user's ALIAS (so note down the user's alias too.), select the user's alias and open it.
5. In the list, select the "Top of Information store" and select the folder from which the mail was deleted.
6. In the right side of the screen select the "Items" tab and "Show deleted items" at the bottom, to list the deleted items.
7. Select the items and right click to restore them.
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